It’s a fact: the new accounts desk is the best place to present additional products and services. Our research shows that 60% of successful cross selling takes place in the first month of a new banking relationship. One of the ways Velocity Solutions helps you to take advantage of these opportunities is with My Rewards®, our comprehensive rewards platform that is applicable to any area of your business.
You decide which additional products and services you want to bundle together and assign point values to them. Then, we will work with you to create marketing materials and communicate to your customers all of the different ways to earn points toward fantastic prizes.
Your customers will start to engage members of your team in discussions about the services available because, with one of our rewards programs, customers are always looking for ways to earn more points toward the fantastic rewards available!
My Rewards also can be used to incent your team to meet the objectives that you put in place. The happiness of your employees can have a direct impact on customer relationships. When you use rewards to foster a better work environment, you increase morale and productivity. Our comprehensive tracking and reporting systems also will tell you who is selling which products to which customers, allowing you to manage for even greater success.
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